The AI Front Desk Built for Orthodontic Practices
Orthodontic scheduling is more complex than general dentistry — banding appointments, retainer checks, long treatment arcs, and insurance coordination. Kairos handles all of it automatically.
Last updated: July 2026
What makes orthodontic scheduling complex
Generic answering services and virtual receptionists aren't built for the moving parts of an orthodontic practice. Kairos is.
Banding & bonding appointments
Placing and removing braces requires longer, chair-specific slots coordinated with the right provider — not the uniform time blocks a general cleaning uses.
Recurring retainer & adjustment checks
Patients return every few weeks for wire changes, adjustments, and retainer checks. Each visit has to be sequenced correctly against the last one.
Long, multi-year treatment arcs
Orthodontic care spans 18–36 months, so scheduling has to track where each patient sits in their treatment plan across dozens of linked appointments.
Layered insurance coordination
Ortho benefits are paid as lifetime maximums and monthly installments, not per-visit claims — verification and coordination are far more involved than routine dental.
Common questions orthodontic practices ask
- Can Kairos handle orthodontic-specific appointment types?
- Yes. During onboarding we map your real scheduling rules — banding, bonding, adjustments, retainer checks, and de-banding — to the correct slot lengths, chairs, and providers, so every booking follows your workflow instead of a generic template.
- How does Kairos manage long treatment arcs?
- Kairos schedules against where each patient is in their treatment plan, sequencing recurring adjustment and retainer-check visits so the front desk isn't manually tracking multi-year arcs across dozens of appointments.
- Does Kairos understand orthodontic insurance?
- Kairos verifies orthodontic benefits — including lifetime maximums and monthly installment payments — automatically, so your team isn't re-checking coverage by hand for every consultation and treatment start.
- How long does it take to get set up?
- Most practices are live within one to two weeks. Setup includes integrating with your practice management system and mapping your orthodontic scheduling rules. You decide whether Kairos starts with after-hours calls only or takes every call from day one.
See Kairos Health in action
See Kairos in action with a one-on-one demo, tailored to your dental or orthodontic practice. Pick a time that works for you.